Once you've clicked that order button, it's like a magical conveyor belt starts whisking your order away into our queue. Your order joins the line-up and patiently waits for its turn to be processed. We typically work on orders in the order they are received.

If you need expedited processing, please contact us here so we can assist you.

To keep ourselves as organized as possible, we print out processing papers and organize them in the order they need to go out.

Next, jewelry is crafted according to each detail for each order. Size, metal, length, and more is all taken into account as we hand make your pieces.

As we near the completion of a batch of orders, we start the packing process by printing shipping labels.

Shipping labels are printed at our computer in our office, so when you get that "a shipping label has been created" e-mail, this means your order is being lined up on the packing table.

There will be a delay, depending on order volume, between the label being created, and when it is dropped off at the USPS post office.

Rest assured, you will receive an additional e-mail when your package is scanned in by USPS.

We ship all our packages using the United States Postal Service (USPS).

After we drop your package off at the post office, it will be scanned in and you will receive a new e-mail notifying you that your package is "in transit".

Depending on the destination, it will be a few days before USPS transports the package to your area. At this point you will receive your third e-mail informing you that it is "out for delivery".

Finally, once your package is delivered to the address you provided, a last e-mail will be sent confirming your order is "delivered".