Terms of Service
Returns & Exchanges
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- All jewelry is made to order to your orders specifications.
This means that jewelry is NOT pre made, and is started after your order is received. - Please be 100% certain of sizes and quantities before checking out.
- All sales final.
RESIZING
Resizing is available for a resizing fee. Resizing fees (not including shipping) vary depending on the piece of jewelry.
Return shipping costs are the responsibility of the customer.
Please contact me via the website chat box to start a request, or click here.
Please be sure to leave an e-mail so a reply can be sent to your inbox.
DAMAGED OR INCORRECT ITEMS
Sometimes we get something wrong or items get damaged in the mail.
We will work to correct and repair any damaged or incorrect items.
All return shipping costs and resizing, or remake fees will be the responsibility of Yay Hawaii.
Please contact me via the website chat box to start a request, or click here.
Please be sure to leave an e-mail so a reply can be sent to your inbox.
RETURNING GIFTS
Gifts are non-refundable with the exception of damaged or incorrect items that are the mistake of Yay Hawaii.
Resizing and store credit is issued case by case.
Please contact me via the website chat box to start a request, or click here.
Please be sure to leave an e-mail so a reply can be sent to your inbox.